Monday, September 22, 2014

The Medical Record


The medical record is a powerful tool that allows the treating physician to track the patient’s medical history and identify problems or patterns that may help determine the course of health care.
The primary purpose of the medical record is to enable physicians to provide quality health care to their patients. It is a living document that tells the story of the patient and facilitates each encounter they have with health professionals involved in their care.
In addition to telling the patient’s story, complete and accurate medical records will meet all legal, regulatory and auditing requirements. Most importantly, however, they will contribute to comprehensive and high quality care for patients by optimizing the use of resources, improving efficiency and coordination in team-based and inter professional settings, and facilitating research. This is achieved in the following ways:
  • Quality of care: Medical records contribute to consistency and quality in patient care by providing a detailed description of patients’ health status and a rationale for treatment decisions.
  • Continuity of care: Medical records may be used by several health practitioners. The record is not just a personal memory aid for the individual physician who creates it. It allows other health care providers to access quickly and understand the patient’s past and current health status.
  • Assessment of care: Medical records are fundamental components of:
    • external reviews, such as those conducted for quality improvement purposes (e.g., the College’s Peer Assessment Program and Independent Health Facilities Program),
    • investigations (such as inquiries made by the Coroner’s Office, and College investigations),
    • billing reviews (records must be properly maintained in order for physicians to bill OHIP for services), 1 and
    • physician self-assessments, whereby physicians reflect on and assess the care they have provided to patients (for instance, through patterns of care recorded in the EMR).
  • Evidence of care: Medical records are legal documents and may provide significant evidence in regulatory, civil, criminal, or administrative matters when the patient care provided by a physician is questioned. The legal requirements for medical records are set out in the Ontario Regulations made under the Medicine Act, 1991 (referred to in this policy as the “Regulation” and attached at Appendix A). Other legislation that has an impact on medical records is listed under “Legislative References” at the beginning of this policy.
This policy explains how medical records must be kept, outlining general requirements and considerations about the collection, use, storage, and disclosure of patients’ personal health information, with respect to both paper and electronic records. It outlines requirements with regard to access and retention periods to ensure continuity of care for patients. The policy concludes by listing requirements for the contents of medical records, explaining what must be included in records and how it must be documented.

Migrating from Paper to EHRs in Physician Practices



 

A successful transition from paper-based charts to electronic health records (EHRs) in the physician practice or clinic requires careful coordination of many moving parts. A myriad of challenging and complex decisions must be made, ranging from selection and implementation to training and maintenance.
 
Failure to adequately evaluate the clinical workflows and information needs associated with providing care and a lack of planning during and after go-live will result in a fall back to paper, thereby jeopardizing the success of the EHR adoption.  

This practice brief outlines the considerations and decisions that must be made for an effective migration from paper to EHRs within a physician practice or clinic. It also provides recommendations about what to do with historical patient information contained in the paper records that exist at the time of the changeover.


Decisions, Decisions 

Physician practices and clinics must consider the following questions when transitioning to EHRs:

·         Which historical patient information should be available for patient visits during and after the transition?

·         What are the best methods of converting this information to the EHR?

·         What is the best way to ensure that the converted data and information is of sufficient quality?

·         How long should the paper record be available after the conversion?

·         How long do paper records need to be kept after the transition to the EHR?

·         What is the role of printing and should it be allowed during the transition?

·         There are no one-size-fits-all answers to these questions. However, they must be considered and will largely be driven by two factors: the types of medical specialties and users in the practice and the information management resources available to the practice.



Destroying the Converted Paper-based Record

Once a paper record has been converted to electronic media, it may be destroyed. However, there are no set standards as to how long the converted records should be maintained. The retention period for electronic records depends on the confidence and trust users have in the converted data.
Practices should have a plan in place to destroy the paper-based records in a reasonable timeframe. Once users are confident that the data conversion was successful, it is safe to destroy all paper-based information that has been converted.

Practices should review state laws to determine if retention of patient information that has been converted from paper to another media is addressed. Once decided, the destruction plan must be clearly communicated throughout the organization.


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Friday, September 5, 2014

Upcoding in Medicare Advantage: Transparency can clean the mess




Article of Interest

Article Title:       Upcoding in Medicare Advantage: Transparency can clean the mess

Author:                               





 


That the government overpays sellers of Medicare Advantage plans is well known in Beltway circles even if much of the public remains unaware. Recently, two Department of Health and Human Services (HHS) researchers posted new findings on the Medicare and Medicaid Research Review, a peer-reviewed online journal supported by the Centers for Medicare and Medicaid Services (CMS), documenting how some insurance companies are overbilling the government and have been doing so for years. 

Fred Schulte, a senior writer for the Center for Public Integrity who has been covering overbilling in the Medicare Advantage program, told me he spotted the new study while he was just cruising around the CMS website. “Despite its broad implications for Medicare spending, the study by HHS researchers Richard Kronick and W. Pete Welch has attracted scant notice in Washington,” Schulte wrote.
 
The Medicare Advantage program, which is growing rapidly, costs the government some $160 billion a year, so waste in the program can add up to real money. Recall that Medicare Advantage plans were promoted as a way for private insurers to provide the basic Medicare benefits and to save the government money by providing care coordination, especially for seniors with multiple chronic conditions. Generous payments from the government have allowed insurers to offer low- or no-premium plans and lots of extras, like dental care and eyeglasses, which help account for their popularity. About 16 million seniors are enrolled in a Medicare Advantage plan, almost one-third of all Medicare beneficiaries. 

In June, the Center for Public Integrity published the results of its investigation showing that billions of tax dollars are misspent each year because of billing errors linked to payment tools called risk scores, which are at the heart of the recently published HHS study. In order to prevent Medicare Advantage health plans from trying to avoid covering high-risk participants, Medicare has been using a payment scheme based on diagnostic codes and adjusting payments to the plans accordingly. Health plans get more money for beneficiaries who need more care. 

But as the General Accounting Office has pointed out, this payment method designed to solve one problem has simply created another: Medicare Advantage plans have learned to game the system to pad their reimbursements, a process called upcoding. That’s hardly surprising given the history of fraud and other unsavory practices in the program on the part of providers and insurers.

The HHS researchers found unexpectedly high risk scores for Medicare Advantage beneficiaries for conditions such as alcohol and drug dependence, complications of diabetes, and depression. For example, they found that drug and alcohol dependence is as much as eight times more common in the Medicare Advantage health plans that upcode the most than it was among beneficiaries who remained in traditional Medicare. The researchers also concluded that people who join Medicare Advantage plans are generally healthier than those who remain in the traditional fee-for-service program.
 
Will the HHS researchers’ study be a wake-up call for CMS and the Obama administration to finally crack down on the overpayments to Medicare Advantage plans? Remember, that was something the president vowed to do when he was campaigning for office. But in the last two years, each time the agency proposed cutting payments to Medicare Advantage plans, lobbying campaigns by the industry won out and those proposed cuts turned into payment increases. 

Maybe there’s another route to cleaning up this mess: transparency. The researchers did not name the companies noted for upcoding the health risks and conditions of beneficiaries, but suggest that these are insurers with lots of Medicare customers. One of the highest billers had more than 200,000 policyholders. There’s always a chance public shame will help do the trick.

 

AccuChecker Introduces MCAR 

MCAR Reports -  Managed Care Reports


 

We are proud to introduce MCAR REPORTS a complete set of management reports for IPAs, MSOs and PCP Practices that have Risk Agreements with HMOs Plans. The MCAR Reports give you complete awareness over what is happening with every HMO Plan that your organization participates in risk operations.
 

MCAR - MANAGED CARE REPORTS is an online service available created from data files downloaded from HMOs servers. Within 24 to 48 hours our team produces all reports needed to manage your risk business. MCAR Reports are viewed from our secured HIPPA compliant servers however most reports are downloadable in EXCEL format files.
 

MCAR Reports services can range from only generating reports to having our management team assisting clients in managing the risk operations.
 

Clients can select MCAR Report services “A LA CARTE” choosing monthly reports needed and/or consulting services they prefer.

Here are some of the options available:

 

·         Control over HEDIS requirements, alerting what measures apply to each member of the HMO panel and most importing identifying what measures are pending per member in the reporting period.

·         Summary analysis of funding and expenses including expected distributions, in minutes you know what is going on with your risk operation.

·         A PCP Analysis that shows performance for each PCP in the network from funding, expenditures to net amount after medical expenses. A simple and easy report that enables you to identify and compare all PCP’s performance.

·         MCAR produces a detailed analysis of charges payments and adjustments from Institutional, Professional and Pharmacy claims.

·         A key report - Summary Report showing what each member is costing the panel, a brief breakdown of medical expenses also showing when was the last time the patient came to the office, if ever.

·         A detailed analysis showing all activities for every member - HEDIS measure status, diagnosis codes with MRA evaluation plus each line item of expenses – YOU CAN VIEW THE PRECISE COST OF EACH MEMBER OF THE PANEL.

·         STOP LOSS verification.

·         MCAR Reports claims module – “The ADJUDICATOR” scrubs your professional, institutional and pharmacy claims and also prepares a contestation report requesting adjustments from the Plan. 

·         The ADJUDICATOR module employs the most sophisticated scrubbing techniques following CMS and AMA guidelines in processing professional and pharmacy claims.

 

For more information, please contact 305-227-2383 , 1-877-938-9311  or  786-574-4560 

Feel free to glance : 

www.accuchecker.com

 

Paul G. Silverio-Benet


 

 

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Wednesday, September 3, 2014

Understanding Medical Loss Ratio [ MLR ]




Understanding Medical Loss Ratio – MLR

 

Health insurance provides protection against the financial risk associated with the cost of illness
or injury that could impose a burden on consumers. Those who enroll in health insurance policies
pay a premium for a specified set of benefits. When insurers set a premium, they include not just
the cost of the health care benefits, but also other costs such as overhead. In broad terms, a
medical loss ratio (MLR) measures the share of enrollee premiums that health insurance
companies spend on medical claims, as opposed to other non-claims expenses such as
administration or profits. Historically, a number of states, as the primary regulators of health
insurance, have had their own MLR requirements, which they use to evaluate companies and
compare health plans.) Private entities, such as stock and bond analysts and lenders, also use MLRs when assessing the financial performance of health insurers.
 

In general, the higher a plan’s MLR, the more value a consumer is receiving (i.e., the more each
dollar of premiums paid goes toward health benefits and not towards overhead). The MLR is
based on a health plan’s overall performance, however, not on individual experience. It is an
aggregate measure that in general terms compares the benefits paid to aggregate premiums.
Section 1001 of the Patient Protection and Affordable Care Act (ACA, P.L. 111-148, as
amended)  imposes a new federal, minimum MLR requirement on fully funded health plans,
which are plans where insurance companies assume the full risk for medical expenses incurred. 

Each year that these insurance companies do not meet MLR standards established by ACA for
individual, small group, and large group policies, they must issue rebates to policyholders. The
ACA MLR requirement allows insurers to add certain quality improvements to the health benefits calculation, while letting companies disregard certain taxes, fees, and other expenses when calculating non-claims expenses. The MLR requirement is intended to provide “greater
transparency and accountability around the expenditures made by health insurers and to help
bring down the cost of health care.” 

MLR Reporting Requirements Under ACA
Minimum Standards Required


The ACA MLR standards require that covered insurers in the individual and small group markets
meet a minimum MLR of 80%. For insurers that sell large group plans, the minimum MLR is
85%. The higher MLR requirement for the large group market accounts for economies of scale; in other words, it’s more efficient to sell insurance to a large company that will offer coverage for many individuals and families than it is to have to market a product to one individual at a time, or to firms that cover a smaller group of individuals. Thus, the higher MLR standard for large companies reflects their assumed lower administrative costs. 

For purposes of calculating the MLR, the ACA defines large group policies as policies sold to
employers with more than 100 workers, and small group policies as those of up to and including
100 workers.8 Individual policies can be policies bought through an insurance agent or broker, or
through an association that is not part of a larger group policy. Once health insurance exchanges are established in 2014, an individual plan could be one purchased through an exchange. In addition, MLR reporting requirements exclude premiums and claims experience of newly introduced health insurance offerings, under certain circumstances. 

Timeline for Compliance 

Under ACA, health insurers were required to provide their first MLR reports to the HHS by June
1, 2012, detailing financial activity for 2011. Each insurer covered by the law must report
aggregated activity within each state for the three market segments: large group, small group, and individual policies. If a group policy covers workers in more than one state, the activity is
recorded in the state where the policy is issued. Going forward, the ACA requires annual reports by June 1 of the year following the calendar year on which the MLR calculation is based. The rules to implement the ACA MLR policies allow penalties to be imposed on companies that do not comply with reporting, auditing, rebate, or other requirements, equal to $100 per entity per affected individual each day the insurer is out of compliance.
 

Who Must Comply 

The ACA generally requires fully funded health insurers offering coverage (including
grandfathered health plans) to report their MLRs. For-profit, fully funded insurers had to
provide their first MLR reports to HHS by June 1, 2012, and were required to issue rebates by
August 1, 2012. While non-profit insurers also are required to report their MLR, their actual MLR computation is different than for-profit insurers. The MLR reporting requirement for non-profits worked out regarding the actual computation of their MLR.

The ACA imposes separate MLR standards for Medicare Advantage Plans, which are plans that provide private insurance options, such as managed care, to Medicare beneficiaries enrolled in both Medicare Parts A and B.  Effective in 2014, the ACA requires Medicare Advantage plans to achieve a minimum MLR of 85%. Plans that do not meet this standard will have to pay HHS an amount equal to their total revenue multiplied by the difference between the 85% goal and their actual M LR. If a plan’s MLR is below 85% for three consecutive years, enrollment will be restricted. A Medicare Advantage plan contract will be terminated if the plan  is out of compliance for five consecutive years. Further guidance for the MLR calculation for Medicare Advantage plans will be specified in future regulations.
 

The HHS in its final rules provided additional adjustments to the MLR formula for two less
common types of health insurance: expatriate and mini-medical policies. Expatriate plans are
group policies that can cover employees working outside their home country or non-U.S. citizens
working for American firms in their home country. Mini-medical plans are policies that don’t
cover the wide range of services of comprehensive health plans. Because of the unique
characteristics of these plans, HHS determined that insurers would have difficulty meeting
minimum MLR requirements. 

The MLR requirement does not apply to self-funded plans, which are health care plans offered
by businesses in which the employer assumes the financial risk for medical care. During 2010,
57.5% of private sector insurance enrollees were covered through self-funded plans.
Medigap plans, which are supplemental policies that Medicare beneficiaries can purchase to fill
gaps in Medicare coverage, are not covered by the ACA MLR provisions. Medigap plans are
subject to their own separate MLR requirements, found in Title 18 of the Social Security Act; the
MLR requirements are 65% in the individual marketplace and 75% in the group market.

Finally, the ACA’s MLR requirements do not apply to long-term care, dental, vision, or retiree
health insurance. 

For more information on understanding the MLR , please contact 305-227-2383 or
786-574-4560 

Feel free to glance : 

 

Paul G. Silverio-Benet


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Medical Loss Ratio - MLR



Medical Loss Ratio Requirements Under the Patient Protection and Affordable Care Act (ACA) 

 
The 2010 Patient Protection and Affordable Care Act (ACA, P.L. 111-148, as amended) requires
certain health insurers to provide rebates to their customers for each year that the insurers do not meet a set financial target called a medical loss ratio (MLR). At its most basic, a MLR measures
the share of a health care premium dollar spent on medical benefits, as opposed to company
expenses such as overhead or profits. For example, if total premiums collected are $100,000, and
$85,000 is spent on medical care, the MLR would be 85%. The ACA sets the minimum required
MLR at 80% for the individual and small group markets and at 85% for the large group market.
 
In general, the higher the MLR, the more value a policyholder receives for his or her premium
payment. Congress imposed the MLR in an effort to provide “greater transparency and accountability around the expenditures made by health insurers and to help bring down the cost of health care.” Insurers that fail to meet these minimum standards must provide rebates to
policyholders.

 The MLR is based on the aggregate performance of a health plan, not individual policy history.

Even if a beneficiary had no medical claims during a given year, he or she would not receive a
rebate if the broader plan met the MLR requirements. In addition, many Americans were enrolled in health plans that were not covered by the ACA MLR provisions in 2011. The ACA MLR provisions cover only fully funded health plans, which are plans where insurance companies assume the full risk for medical expenses incurred. The requirements do not extend to self-funded plans, which are health care plans offered by businesses in which the employer assumes the risk for, and pays for, medical care. Non-profit insurers and some Medicare Advantage plans were not covered by the ACA MLR standards in 2012, though the MLR provisions will be phased in during 2013 and 2014, respectively. In addition, some states won special exceptions for individual insurance policies, based on a HHS determination that meeting the MLR requirement would harm a state’s insurance market.

We are proud to introduce MCAR REPORTS a complete set of management reports for IPAs, MSOs and PCP Practices that have Risk Agreements with HMOs Plans. The MCAR Reports give you complete awareness over what is happening with every HMO Plan that your organization participates in risk operations. 

MCAR - MANAGED CARE REPORTS is an online service available created from data files downloaded from HMOs servers. Within 24 to 48 hours our team produces all reports needed to manage your risk business. MCAR Reports are viewed from our secured HIPPA compliant servers however most reports are downloadable in EXCEL format files.

MCAR Reports services can range from only generating reports to having our management team assisting clients in managing the risk operations. 

Clients can select MCAR Report services “A LA CARTE” choosing monthly reports needed and/or consulting services they prefer.
 

Here are some of the options available:
 

·         Control over HEDIS requirements, alerting what measures apply to each member of the HMO panel and most importing identifying what measures are pending per member in the reporting period.

·         Summary analysis of funding and expenses including expected distributions, in minutes you know what is going on with your risk operation.

·         A PCP Analysis that shows performance for each PCP in the network from funding, expenditures to net amount after medical expenses. A simple and easy report that enables you to identify and compare all PCP’s performance.

·         MCAR produces a detailed analysis of charges payments and adjustments from Institutional, Professional and Pharmacy claims.

·         A key report - Summary Report showing what each member is costing the panel, a brief breakdown of medical expenses also showing when was the last time the patient came to the office, if ever.

·         A detailed analysis showing all activities for every member - HEDIS measure status, diagnosis codes with MRA evaluation plus each line item of expenses – YOU CAN VIEW THE PRECISE COST OF EACH MEMBER OF THE PANEL.

·         STOP LOSS verification.

·         MCAR Reports claims module – “The ADJUDICATOR” scrubs your professional, institutional and pharmacy claims and also prepares a contestation report requesting adjustments from the Plan.

·         The ADJUDICATOR module employs the most sophisticated scrubbing techniques following CMS and AMA guidelines in processing professional and pharmacy claims.

 

For more details please contact  305-227-2383  or 1-877-938-9311

Ask for a Free Trial or Webinar
 

Please visit :   www.accuchecker.com
 

Paul G. Silverio-Benet



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Tuesday, September 2, 2014

Independent Practice Association - IPA



IPAs are not just a contracting entity as in the past. They have emerged as a supportive organization to bring structure and tools to small/solo offices so they can participate in coordinated care, which is the future of medicine. The effort is to bring added value to the practicing physician that...more http://lnkd.in/bJYM4GY